Our policy lasts 12 days. If 12 days have gone by since your purchase, no refund will be accepted.
To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. It must also be in the original packaging.
To return a purchase, your items must meet the following conditions:
– Be returned within 12 days of your delivery date
– Be in its unopened, unused, and unaltered condition. We reserve the right to reject any returns/exchanges that is opened in any way.
– Items purchased with promo-code or on sale cannot be returned
Please read the following instructions carefully.
– All shipments must be sent back within 12 days of receiving the order.
– We do not cover the cost of sending back a return.
– Original shipping fees paid cannot be refunded.
– Shipments from the US have to be sent back with the United States Postal Service (USPS) ONLY.
– Once we receive the items your payment will be refunded within 24 hours.
Your payment will be refunded via the payment method it was originally transmitted to us. For example, if you paid by PayPal, your money will be refunded to your PayPal.
If you would like to return your purchase, please contact us at [email protected], and we will email you details for the return address. Please bear in mind, we do not refund shipping costs and return shipping is at your own expense.